Ambulance/Emergency
dial 112, or press the RED button on the telefonica handset. ask for assistance in English - dont panic. The operator will understand. "Eeeengleesh, Eeengleesh. Emergencia" should do the trick.
It’s important to know that 112 is the emergency number, but also at least a few words that will help you to communicate your problem. This telephone service offers someone that speaks English, but not all the people in your surroundings may do.
The two most important things you need to learn are your full
address and your telephone number in Spanish.
ADDRESS - DIRECCIÓN pronounced “deer-eck-thee-on”
PHONE NUMBER – NUMERO DE TELEFONO
“noo-mear-oh der te-le-pho-noh”
There are lots of places where you can learn and practice the
numbers in Spanish, all you need to know is 1 to 9.
UNO – DOS – TRES – CUATRO – CINCO – SEIS – SIETE- OCHO - NUEVE
Most importantly, if you live in a rural area you need to know which of your neighbours live there all year round, you need to ask them for their phone number and give them yours. It is possible that the area where you live may not have house numbers in which case it is probable that the local emergency services arrange a meeting point with you. You need to know where that meeting point is, what it’s called and you need to know the directions of how to get to it. There’s no point one person in the family knowing this, every member should learn these few basics just as we teach little ones in the UK to call 999.
I NEED – NECESITO pronounced “ner-thee-see-tor”
HELP- SOCORRO or AYUDA pronounced “sock-orro” and “ar-judah”
PAIN – DOLOR pronounced “door-lor”
ACCIDENT – ACCIDENTE pronounced “ ack-thee-denter”
FALL – CAIDA pronounced “ka-ee-dar”
Remember when they first answer the phone the emergency people will speak to you in Spanish and apart from asking “HABLA INGLES” you need to recognise the three names of the emergency service, it’s best to have no surprises, you may find yourself in a nervous situation already.
AMBULANCE – AMBULANCIA pronounced “amboo-lan-thee-ar”
FIRE – BOMBEROS pronounced “bomb-air-oss”
POLICE – POLICIA pronounced “poor-lee-thee-ar”
note: This information is not intended to be a substitude for formal, legal or medical advice
USEFUL TELEPHONE NUMBERS
BOMBEROS (Fire Brigade) 080
CEPSA 24hr 902 416 416
Emergencies (24hr) 902 100 224
CRUZ ROJA (Red Cross) 902 222 292
EGEVASA Ontinyent 96912 040
GUARDIA CIVIL 062
GUARDIA CIVIL DE TRAFICO 963 695 899
PUBLIC HOSPITALS
Alzira 962 458 100
Gandia 962 410 700
Ontinyent 962 989 300
Sagunto 962 659 400
Xativa 962 289 500
OFICINAS DE TURISMO
Alzira 962 419 551
Gandia Ciudad 962 877 788
Gandia Playa 962 842 407
Cullera 961 720 974
Ontinyent 962 916 090
Sagunto 962 662 213
Sueca 962 039 150
Xativa 962 273 346
POLICIA LOCAL 092
POLICIA NACIONAL 091
POLICIA AUTONOMICA and all emergencies 112
PROTECCION CIVIL 963 525 478
SALVAMENTO Y SEGURIDAD MARITIMA (Coastguard) 900 202 202
TELEFONICA 940 333 1004
National Directory Enquiries 118 118
International Directory Enquiries 118 25
SPEAKING CLOCK 093
ALICANTE AIRPORT 966919000
Consular Offices BELGIUM ALICANTE: (Casa Carbonell) Explanada de Espana, 1, 5, 03002 Hon Consul; Sr M Gofried Josef Bouquillon, Tel: 96 592 91 47 or 96 592 91 48. Opening hours: Monday-Friday 9.00a.m. -2.00p.m. DENMARK ALICANTE: Plaza Calvo Sotelo, 3-7. Tel: 9652079 38. Hon. Consul: Mr Alejandro Olsen Senante. Opening hours: Monday-Friday 08.30a.m. –14.30p.m. FINLAND BENIDORM: C/Los Almendros, 37, Tel: 96 585 21 28, Consul: Ildefonso Sanchez Delgado. PILAR DE HORADADA: Calle Mayor 23-3º-B. tel: 96 676 64 12. Hon. Consul Mr Mariano Sanchez Martinez. GERMANY ALICANTE: Plaza Calvo Sotelo 1. Tel: 96 521 70 60. Hon. Consul Herr Dieter Fahnebrock. NETHERLANDS ALICANTE: C/Castanos, 29, 1st Floor. Tel: 96 521 21 75. Hon. Consul Ignacio Maria Campos Belda. BENIDORM: Edificio Cervantes, Avenida de Europa s/n. Tel: 96 585 70 12. Hon. Consul: Mr E. J. Richelle y Angemeer. NORWAY ALICANTE: Avenida Ramon y Cajal 3. Tel: 96 521 83 00. Hon. Consul: Mr F Flores Arroyo. Vice-Consul: Mr J. M. Domenech Perez. BENIDORM: Edificio Aurea 6ºA+B, Calle Pal 1. Tel: 96 585 21 07/96 585 21 66. P. O. Box (Apartado) 176. Consul: Mr Jan Arild Nilsen, Vice-Consul: Torunn Klokk. DENIA: Calle Diana 27. Tel: 96 578 00 53. Vice-consul: Mr J. L. Riera Cabrera. TORREVIEJA: Patricio Perez Nº 7. Tel: 96 670 45 01. Consul: Tim Kindem SWEDEN ALICANTE: Plaza del Ayuntamiento, 3-2º. Tel: 96 521 81 23. Hon. Consul: Mr J.M. Domenech Perez. BENIDORM: No representative at the moment: TORREVIEJA< ORIHUELA and GUARDAMAR DEL SEGURA: Calle Chapaprieta 1, Tel. 96 571 09 85. Consul: Antonio Conesa-Morales. UNITED STATES OF AMERICA VALENCIA: Calle Dr. Romagosa 1, 2º-6, 46003, Valencia. Tel: 96 351 69 73. Consul: Mary Garrity. UNITED KINGDOM ALICANTE: Plaza Calvo Sotelo 1. Tel: 96 521 61 90. British Consul: Mr Russell Thomson, Vice-Consul: Mr George Outhwaite MBE. Vice-Consul: Miss Elizabeth Bell. Winter opening hours are from 08.00 to 14.30, Monday-Friday.
WHAT TO DO IF YOUR PASSPORT IS LOST OR STOLEN
If your passport is lost or has been stolen, and you need to travel home immediately, you may obtain an Emergency Passport, valid for a one-way trip only, from the nearest British Consulate. To do this you will need to fill in two LS01 - Lost & Stolen passport forms, available from all Consulates, a C1 Passport form, and take with you a Police report (denuncia) and two passport size photographs. If you have any other form of photographic identity, you should also take that. The fee for this service is 57 Euros. However, it you have the time to wait for an application to be processed, you may apply for a replacement passport from the British Consulate-General in Madrid, in person or by post. You will need to fill in two LS01 Forms, and provide a police report (denuncia), two passport size photographs (one of which must be countersigned by someone of professional standing who has known you for at least two years). The fee for this service is 91 Euros plus 4 Euros for postage and handling, and 59 Euros plus 4 Euros for postage and handling for a child.
Copyright British Embassy
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